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Privacy Policy
§ 1 General
Your personal data (e.g., title, name, address, email address, telephone number, bank details, credit card number) will only be processed by us in accordance with the provisions of German data protection law and the data protection law of the European Union (EU). The following regulations inform you about the processing purposes, recipients, legal bases, storage periods, as well as your rights and the controller for your data processing. This privacy policy only applies to our websites. If you are redirected to other websites via links on our pages, please inform yourself there about the respective handling of your data.
§ 2 Data processing for contract fulfillment
(1) Purpose of processing
Your personal data that you provide to us during the order process is necessary for the conclusion of a contract with us. You are not obliged to provide your personal data. However, without providing your address, we cannot send you the goods. For some payment methods, we need the necessary payment data to pass it on to a payment service provider commissioned by us. Therefore, the processing of your data entered during the ordering process is for the purpose of contract fulfillment.
If you contact us by email, via a contact form, etc., before the conclusion of the contract, we process the data received in this way to carry out pre-contractual measures and, for example, to answer your questions about our products.
(2) Legal basis
The legal basis for this processing is Art. 6 para. 1 b) GDPR.
(3) Recipient categories
Payment service providers, shipping service providers, hosting providers, if applicable, merchandise management system, if applicable, suppliers (dropshipping).
(4) Storage period
We store the data required for the processing of the contract until the expiry of the statutory warranty and, if applicable, contractual guarantee periods.
We store the data required under commercial and tax law for the statutory periods, regularly ten years (cf. § 257 HGB, § 147 AO).
The data processed for pre-contractual measures will be deleted as soon as the measures have been carried out and it is evident that there will be no contract conclusion.
§ 3 Web analysis with Google Analytics
(1) Purpose of processing
This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and internet use.
(2) Legal basis
The legal basis for this processing is Art. 6 para. 1 f) GDPR.
(3) Legitimate interest
Our legitimate interest is the statistical analysis of user behavior for optimization and marketing purposes. To protect your interest in data protection, this website uses Google Analytics with the extension "anonymizeIP()", so that IP addresses are only processed in abbreviated form to exclude direct personal reference.
(4) Recipient categories
Google, partner companies
(5) Transfer to a third country
Google LLC based in the USA is certified under the EU-US Privacy Shield, which ensures compliance with the level of data protection applicable in the EU.
(6) Storage period
Unlimited
(7) Right to object
You can prevent the storage of cookies by adjusting your browser software accordingly; however, please note that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: optout.
You can also prevent the collection by setting an opt-out cookie. If you want to prevent the future collection of your data when you visit this website, please click here: Disable Google Analytics.
§ 4 Information about cookies
(1) Purpose of processing
This website uses technically necessary cookies. These are small text files that are not permanently stored in or by your Internet browser on your computer system. These cookies enable, for example, the insertion of several products into a shopping cart.
Other cookies remain permanently and recognize your browser on your next visit. These cookies allow you, for example, to permanently save your passwords for a customer account.
(2) Legal basis
The legal basis for this processing is Art. 6 para. 1 f) GDPR.
(3) Legitimate interest
Our legitimate interest is the functionality of our website. The user data collected by technically necessary cookies and the long-term cookies described here are not used to create user profiles. This preserves your interest in data protection.
(4) Storage period
Technically necessary cookies are usually deleted when you close your browser. Permanently stored cookies have a different lifespan, ranging from a few minutes to several years.
(5) Right to object
If you do not wish these cookies to be stored, please deactivate the acceptance of these cookies in your Internet browser. However, this may result in functional restrictions on our website. You can also delete permanently stored cookies at any time via your browser.
§ 5 Search technology
We use the Doofinder search technology on our website to quickly display search results. This is done in accordance with Art. 6 para. 1 lit. f GDPR in the context of optimal provision of our website's functionality out of legitimate interest. To use the search function, the search must be triggered by active input on our website. In this process, the browser sends information to Doofinder, including the IP address, technical information, accessed pages, and use of the Doofinder search.
The search technology and servers are provided by DooFinder S.L., Madrid 28037, Rufino González 23 bis, 1º 1, Spain; CIF Nr. B-85996932. Further information about Doofinder can be found at https://www.doofinder.com/en/. The privacy policy of the Doofinder service can be viewed at https://www.doofinder.com/en/privacy-policy.
§ 6 Newsletter
(1) Purpose of processing
When registering for the newsletter, your email address will be used for advertising purposes, i.e., within the scope of the newsletter, we will inform you in particular about products from our range. For statistical purposes, we may evaluate which links are clicked in the newsletter. It is not recognizable for us which specific person clicked. You have given the following consent separately or, if applicable, expressly during the ordering process: Subscribe to newsletter.
(2) Legal basis
The legal basis for this processing is Art. 6 para. 1 a) GDPR.
(3) Recipient categories
If applicable, newsletter service providers
(4) Storage period
Your email address will only be stored for the duration of the desired registration for the newsletter.
(5) Right of withdrawal
You can revoke your consent at any time with effect for the future. If you no longer wish to receive the newsletter, you can unsubscribe as follows: Via an unsubscribe link in the newsletter.
§ 8 Rights of the data subject
If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights against us:
Right to information
You can request confirmation from us as to whether personal data concerning you is being processed by us. If such processing is taking place, you can request information from us about the following:
(1) the purposes for which the personal data are processed;
(2) the categories of personal data being processed;
(3) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
(4) the planned duration of storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;
(5) the existence of a right to rectify or erase the personal data concerning you, a right to restrict processing by us, or a right to object to such processing;
(6) the existence of a right to lodge a complaint with a supervisory authority;
(7) all available information about the origin of the data, if the personal data were not collected from the data subject;
(8) the existence of automated decision-making, including profiling in accordance with Art. 22 para. 1 and 4 GDPR and, at least in these cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject. You have the right to request information as to whether the personal data concerning you will be transferred to a third country or to an international organization. In this context, you can request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.
Right to rectification
You have the right to demand the correction and/or completion of data concerning you from us if the processed personal data concerning you is incorrect or incomplete. We must make the correction immediately.
Right to restriction of processing
Under the following conditions, you can request the restriction of the processing of personal data concerning you:
(1) if you contest the accuracy of the personal data concerning you for a period enabling us to verify the accuracy of the personal data;
(2) if the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
(3) if we no longer need the personal data for the purposes of the processing, but you require them for the establishment, exercise or defense of legal claims, or
(4) if you have objected to processing pursuant to Art. 21 para. 1 GDPR pending the verification whether our legitimate grounds override yours. Where processing of personal data concerning you has been restricted, such data – apart from being stored – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. If processing has been restricted according to the above conditions, you will be informed by us before the restriction is lifted.
Right to erasure
a) Obligation to erase
You may request us to erase without undue delay personal data concerning you, and we shall erase such data without undue delay where one of the following grounds applies:
(1) the personal data concerning you are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
(2) you withdraw consent on which the processing is based according to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, and there is no other legal ground for the processing.
(3) you object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR.
(4) the personal data concerning you have been unlawfully processed.
(5) the erasure of the personal data concerning you is required for compliance with a legal obligation in Union or Member State law to which we are subject.
(6) the personal data concerning you have been collected in relation to the offer of information society services referred to in Art. 8 para. 1 GDPR.
b) Information to third parties
Where we have made the personal data concerning you public and are obliged pursuant to Art. 17 para. 1 GDPR to erase the personal data, we, taking account of available technology and the cost of implementation, will take reasonable steps, including technical measures, to inform controllers processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
c) Exceptions
The right to erasure does not exist to the extent that processing is necessary
(1) for exercising the right of freedom of expression and information;
(2) for compliance with a legal obligation which requires processing by Union or Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
(3) for reasons of public interest in the area of public health in accordance with Art. 9 para. 2 lit. h and i as well as Art. 9 para. 3 GDPR;
(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
(5) for the establishment, exercise or defense of legal claims.
Right to notification
If you have exercised your right to rectify, erase or restrict processing, we are obliged to notify all recipients to whom the personal data concerning you have been disclosed of such rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients vis-à-vis us.
Right to data portability
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to transmit those data to another controller without hindrance from us, provided that
(1) the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and
(2) the processing is carried out by automated means.
In exercising this right, you also have the right to have the personal data concerning you transmitted directly from us to another controller, where technically feasible. This right shall not adversely affect the rights and freedoms of others.
The right to data portability shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
Right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Art. 6 para. 1 lit. e or f GDPR, including profiling based on those provisions.
We shall no longer process the personal data concerning you unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
Where personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
If you object to processing for direct marketing purposes, the personal data concerning you shall no longer be processed for such purposes.
You have the possibility, in the context of the use of information society services – notwithstanding Directive 2002/58/EC – to exercise your right to object by automated means using technical specifications.
Right to withdraw consent under data protection law
You have the right to withdraw your consent to the processing of your personal data at any time. Withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision
(1) is necessary for entering into, or performance of, a contract between you and us,
(2) is authorized by Union or Member State law to which we are subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or
(3) is based on your explicit consent.
However, these decisions shall not be based on special categories of personal data referred to in Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g GDPR applies and suitable measures to safeguard your rights and freedoms and legitimate interests are in place.
In the cases referred to in points (1) and (3), we shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on our part, to express your point of view, and to contest the decision.
Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data concerning you infringes the GDPR.
The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 GDPR.
§ 9 Data security
We make every effort to ensure the security of your data within the framework of applicable data protection laws and technical possibilities.
Your personal data will be transmitted encrypted. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but point out that data transmission over the Internet (e.g., when communicating by email) can have security gaps. A complete protection of data against access by third parties is not possible.
To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we continually adapt to the state of the art.
Furthermore, we do not guarantee that our offer will be available at certain times; disruptions, interruptions or failures cannot be excluded. The servers we use are regularly backed up carefully.
§ 10 Passing on of data to third parties, no data transfer to non-EU countries
Basically, we only use your personal data within our company.
If and to the extent we involve third parties in the performance of contracts (such as logistics service providers), they will only receive personal data to the extent that the transmission is necessary for the corresponding service.
In the event that we outsource certain parts of the data processing ("order processing"), we contractually obligate processors to use personal data only in accordance with the requirements of data protection laws and to guarantee the protection of the data subject's rights.
Data transfer to locations or persons outside the EU outside the cases mentioned in this declaration in § 4 is not carried out and is not planned.